We make a living by what we get, but we make a life by what we give.
Used them for a part of my container ship from India. I was very happy with everyone involved. I will be using Universal Cargo for the entire shipping process from now on.
Universal Cargo handled my personal goods container from Las Vegas to Brisbane Australia. They were clear on paper work required and everything worked as planned. Overall an excellent result!
I am completely unknowledgeable about shipping freight internationally. The representative educated me and helped me to understand exactly what I needed. I would definitely recommend them.
Within the first hour of inquiry, a representative has contacted me with viable information and relevant questions to further my objective in fright forwarding. Very satisfied with timeliness and directness.
Kellee, as usual you are an incredibly awesome person to work with!!!! I hope your employer appreciated the HELL out of you and pays you accordingly!!! It is such a treat to deal with you!
I have been working with Universal Cargo on/off just about 4 years. Business has picked up, so I was in need of service. Angel Choi and Erick Constantino have shown service above and beyond the call of duty. Angel and Erick never hesitated to answer questions or concerns, and treated me as I would treat my customer base, with professionalism, and courtesy. I wanted you to hear this, as you have very good people working for you, and I will not hesitate to recommend Universal Cargo.
Thanks Erick I hope you enjoy thanksgiving as well, we also enjoy working with you and Kelly. You both make my job easier and I am grateful for that.
I would like to thank you all for exemplary service. I am relatively new to importing my system components from Asia, and my first experience was literally a nightmare(s). Now I know all I have to do is send my supplier a purchase order and copy you guys on it; it then miraculously arrives at my dock door on or ahead of schedule. Thank you all so much! I am so glad that Devin found me at the HPB Expo.
Kellee also looks at business from not only a UC representative, but also for protecting the client's bottom line. Which as you aware, makes your customers much more appreciative and wanting to make UC as their business partners. Just a friendly reminder of the treasure you have in her. Thank you all very much for everything you do for CCI.
I am going to re-affirm information that you already know, what a tremendous employee you have in Kellee Mallard. She is one of the most kind, giving and efficient people I have had the pleasure of doing business with. No matter what issue I have she always finds out what I need to know. Kellee is always on top of CCI's shipments and lets me know immediately if there are any changes.
We have been dealing with UC for many years – with both the California and Georgia offices. All are very helpful, detail oriented, and courteous. Because of these economic times, we shop rates and services on a regular basis. UC wins many of our bid requests.
Universal Cargo has always been very easy to work with. They handle our shipments without hassle – from port to my dock – all inclusive. As a small business owner, this helps to free up time for me to accomplish other tasks. Brian Chan is always on top of our containers, and any problems are solved quickly.
The freight quote were given immediately after it was asked, I really liked that. Very good customer service whenever I have cargos in question. I would recommend UC to others if they ever need freight quotes and forwarders.
Our shipping experience with Universal Cargo has been great. All our shipments have been booked, shipped, and delivered as scheduled. The staff is also friendly and informative. They have helped our company understand the freight world and through there service has helped us to grow through out the years. Great Job!
We have been very satisfied with the service we have received from UC. The rates are very competitive.
My experience with UC has been terrific. As a start-up business, I had no idea what I was doing when we first contacted UC to help us bring our inventory into the US, and they took care of everything for us. From arranging the shipment and landing it and getting it through customs, to trucking it to our warehouse, they provide a turnkey solution.
Henry and Jenny have both satisfied and met all of our request for our shipping needs. They have been beyond helpful with all of our shipments and has provided excellent service to us! I appreciate their endless efforts in trying to provide solutions for every scenario we come across. I would strongly recommend UC to others and will continue to do business with them for all of our logistics needs.
I would recommend UC. I have already actually recommended you to some other shipping companies.
Very fast and helpful. Definitely will recommend to our Customers.
All went smoothly, considering that we had too much weight for a 40’ High Cube. The problem was resolved. I have been satisfied with your service and would have no problem recommending your services to others.
When we started our business in 2004 Universal Cargo was the freight forwarder our vendor used and we have used other forwarders due to the fact our suppliers supplied the freight and the majority of those have been a problem so we appreciate all that you have done for us and hopefully you feel the same about us.
I would strongly recommend UC for cargo shipping. The sales staff is efficient regarding rate quotes and advising as to future, seasonal rate changes. My operations executive keeps me apprised of cargo movement and delays.
I would recommend UC to any potential customers who need a great freight forwarder. You guys are very helpful with all of our new request and needs to rush everything.
I would recommend UC for any freight shipments. Kelly Liu has been a fantastic rep. She has gone above and beyond!!
We are extremely happy with the level of personal attention we have received from your sales department. They are constantly updating us with container rates and are just really genuine people.
We are very happy with the service we get from UC. I work directly with Dacia and enjoy working with her very much.
Would highly recommend UC. High level of professionalism and timely responses to all my inquiries.
I enjoy working with Universal Cargo because I feel they are honest and fair in their rates. Also, I like the fact that I get quick instant responses to my e-mails, even at night. This makes our business much smoother. They communicate very well and are very professional.
I’ve done a lot of shipments with Universal Cargo and they take care of the shipment from Point A to Point B and most importantly they follow through. They are on my TOP list in shipping internationally.