August 22, 2003

Universal Cargo Inc.
Los Angeles, CA

Gentlemen:

What an asset you have in Kim Moore-Harris! She has handled my concerns and questions about an arriving container with the utmost courtesy and friendliness! I wish we closer in miles so we could meet each other in person!

Kim’s calm voice and efficient manner over the phone gave me great confidence in her and in your firm. She is a winner!

Thanks,

Patricia Ranft, Secretary
Beloit Auction Service, Inc.

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