I.D.S.
INTERIOR DESIGN SOURCE

7707 Somerset Blvd.
Paramount, CA 90723
Phone: (562) 531-8020
Fax: (562) 531-1655

August 25, 2003

Universal Cargo Management
Attn: Daphne

Dear Daphne,
This letter is to appreciate the great custom service that you have provided us and our customers. We would like to take this opportunity to thank you for your quick response on all of our questions as well as given us accurate information when we need it.

It’s nice to know that we have someone at Universal Cargo to count on when we have a situation that needs to be taken care of. Not only are we satisfied with your service but we have also had dome of our customers compliment the service that you have provided for them.

Once again thank you for the great joy you have done for us and our customers.

Best regards,

Sam Nia
President