Letter of appreciation!
Over the past 2 years that I have been with Jewels of Java, I have worked with Hoda to successfully import hundreds of containers. Hoda is dedicated to customer service. She obtains status on each shipment and provides me with information as soon as I ask (sometime before I ask). She works directly with me and my customers in a very professional manner.
When containers are delayed for circumstances beyond anyones control - and my customers and I are anxious and sometimes angry with delays - she stays calm and works the situation to the best of her ability. She is a pleasure to deal with and an asset to UCM and my company!
Barbara Simeon
Business Manager
Jewels of Java
400 North Street, Endicott, NY 13760
Tel: 607-754-1445 Fax: 607-754-2538