August 29th, 2003

Dear Sir or Madam:

We would like to express our appreciation fro Daphne’s great service. Daphne has been assisting our company for a long time. She always responds to us immediately and makes sure our shipments go smoothly. We are satisfied with the services of Universal Cargo Management, Inc. And we would like to keep this relationship.

Yours Sincerely,
Sandra Yan

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